Home Consultation & Approval
A rug can be so many things to a room – an elegant echo of a scheme, a minimalist statement to visually quieten a room; it can pull together the disparate elements of a room, harmonising eclectic furnishings; or it can be a bold contrast giving a punch of intense colour.
To help you get a really clear idea of what’s required, we’ll deliver a variety of different colours, sizes, textures and designs and let you hold onto them – only by living with the rugs and seeing them in the space for which they are destined, do you begin to get a feel for what’s right.
Some spaces require something unique, so we encourage our customers to explore the endless possibilities of rug design to create something entirely new.
Our experienced in-house designers are on hand to determine exactly what is required, discuss and draw up design ideas, and give expert advice on techniques that might be most suitable.
We are committed to making every effort until the perfect rug is created!
Our rugs can be found in some of the world’s most prestigious hotels, restaurants, yachts and retail spaces. Their quality and durability ensures that our rugs can withstand the tests of time and add luxury and refinement to any space.
Members of our specialist sales team make on-site visits, with ideas and samples to help with the specification process.
We know that a rug can often add the finishing touch to a project, so we carry a large number of designs in many sizes, which are available immediately. Equally, we can develop a bespoke design uniquely tailored to your project.
Delivery and Returns
We deliver daily within driving distance in Seattle. We deliver to most national and international destinations as well. Deliveries to US addresses are made via UPS and are usually within five working days – Monday to Friday.
Deliveries to all international addresses will take longer, but we endeavour to send all orders by the quickest route possible.
We want you to be delighted with your purchase, so if you are not completely happy, you may return it to us within 14 days of receipt for exchange or a full refund.
Company will cover the cost of shipping within the US, but charges may be incurred for shipping outside of the US.
Care and Cleaning
A handmade rug offers excellent durability. They can be cleaned and repaired almost infinitely and should last a lifetime. We recommend treating everyday stains and spillages by mopping up the area and using a solution of soft soap in warm water if required. Accidents do happen and if you experience a serious spillage please give us a call.
We offer expert antique rug restoration. With our great team and facility in Turkey we will restore any type of antique rug.